All orders from Wristbuddys are processed and shipped directly from our warehouse in Stockholm, Sweden. Before leaving our facility, every item undergoes a rigorous quality control process to ensure that it meets our high standards.

Order Processing and Dispatch
We pride ourselves on prompt service. Orders placed before 15:00 GMT +1 are typically dispatched the same day. In most cases, your package will be on its way within 0-2 business days after your order is placed.

Delivery Times
We offer free worldwide shipping via UPS Express, ensuring that your purchase reaches you as quickly and securely as possible. Our estimated delivery times are as follows:

Sweden: 0-2 business days*
Europe: 0-3 business days*
North America: 1-4 business days*
Asia: 2-4 business days*
Middle East: 2-5 business days*
Rest of World: 2-5 business days*

*Note: These estimates apply if the customer is available to receive the package at the first delivery attempt and does not encounter delays with customs or change delivery instructions after dispatch.

Customs and Import Duties
While we cover the shipping costs, import taxes and duties may apply for deliveries outside of the European Union. These charges are determined by your local customs office and are the responsibility of the customer.

Please be aware that customers in the United Kingdom are required to pay VAT on orders over 135 GBP. To avoid this government-imposed tax, we recommend placing multiple smaller orders.

For EU customers, all prices include VAT. For non-EU customers, additional duties and taxes may be imposed by your country’s customs authorities. Countries frequently subject to VAT or import duties include Canada, Chile, Congo, India, the Philippines, and Malaysia.

For more detailed information on customs and import duties, we advise contacting your local customs office. Wristbuddys is not responsible for any customs charges or delays that may occur.

We are committed to providing you with a seamless shopping experience, from order placement to delivery. If you have any questions or concerns about your shipment, please don't hesitate to contact us.